Stockout Assassin · Operator waitlist open

    Your backend breaks the day TikTok scales you.
    We install the system that stops the next stockout before it ships.

    Forecasting, reorder points, and 3PL parity wired into one console. We catch the breakage before your retailer does.

    90-sec teardown of the operator console

    Live walkthrough · No opt-in to watch

    [ Operator tier · waitlist ]

    Request your operator seat

    Phase 1 onboards 12 brands. We invite operators in order of fit.

    No card. We invite operators in order of fit.

    See it run live (no login) →

    // What an ops hire actually has to own

    The job description nobody fills.

    Manage day-to-day 3PL relationships. Hold them accountable on accuracy, ship times, and cost.

    Own the end-to-end fulfillment process for DTC, wholesale, and retail channels.

    Maintain inventory accuracy across warehouses, 3PLs, and retail partner locations.

    Run EDI cleanly. 850, 856, 810. No retailer compliance fines.

    Manage chargebacks. Dispute the wrong ones. Pay the right ones fast.

    Reconcile NetSuite, Shopify, and warehouse counts on a schedule the CFO trusts.

    Build SOPs the team actually follows.

    Report a 360 view to the COO every Monday.

    One human cannot run all of this without a system. SupliiChain OS is that system.

    // The platform

    Four modules. One operator console.

    LIVE PHASE 1

    OMS

    • 3PL SLA scorecards (accuracy, ship time, cost)
    • DTC + wholesale + retail order flow
    • EDI 850/856/810 health log
    • Chargeback ledger with dispute drafts

    PHASE 2

    WMS

    • Multi-location inventory reconciliation
    • NetSuite + Shopify + 3PL parity audits
    • Inbound PO receiving workflows
    • Stockout + overstock alerts with $ impact

    PHASE 3

    SHIPPING

    • Live carrier rate shopping
    • Cost-per-order analytics by lane
    • Exception + lost package recovery
    • Returns + RMA cycle tracking

    PHASE 4

    ERP / COMMAND

    • 360 KPI cockpit (one screen, every channel)
    • Cash conversion + margin by SKU
    • Vendor + contract repository
    • Weekly board-ready ops digest

    // The agentic workforce

    Eight agents. One headcount.

    Every agent runs on a schedule, calls tools against your live data, and logs every decision to a run sheet you can audit. Build new agents in the Studio tab when ready.

    Fulfillment Agent

    Watches every order. Flags SLA breaches before the retailer does.

    Inventory Agent

    Reconciles NetSuite, Shopify, and 3PL counts every hour.

    EDI Agent

    Parses 850/856/810 docs. Auto-fixes label and routing-guide errors.

    Chargeback Agent

    Detects compliance fines. Drafts dispute packets in the retailer portal format.

    Carrier Agent

    Rate-shops every label. Reroutes when SLAs slip.

    Demand Agent

    Demand Planner X engine. 47-input model. Daily reorder brief.

    Returns Agent

    Categorizes RMAs, refund risk, and refurb candidates.

    Co-Pilot Agent

    Answers any ops question grounded in YOUR live data. Cites the rows.

    Build your own agent in Studio

    Drag a trigger. Pick a tool. Set a guardrail. Ship a new ops workflow without writing code. Studio ships with the Command tier.

    // The math

    $340K+ hire. $9,997 install.

    Director of Ops base salary

    $185K – $250K

    Plus benefits, equity, bonus

    + 35%

    Plus 6-month ramp before output

    + $90K opportunity cost

    Fully loaded year-one cost

    $340K – $440K

    SupliiChain OS Operator tier

    $9,997 / mo

    Year-one delta

    Save $220K+

    // Pricing

    Replace-the-hire pricing.

    vs $185K base salary

    Operator

    $9,997/mo

    • Full OMS module
    • Up to 5,000 orders/mo
    • 4 agents (Fulfillment, Inventory, EDI, Co-Pilot)
    • 1 connected 3PL
    • Weekly KPI digest
    Request Operator seat

    vs Director of Ops + Analyst

    Command

    $19,997/mo

    • Operator, everything in it
    • WMS + Shipping modules
    • All 8 agents
    • Up to 25,000 orders/mo
    • Agent Studio (build your own)
    • Slack + email alerting
    • Dedicated fractional ops lead
    Request Command seat

    vs COO + ops team

    Enterprise

    Custom

    • Command, everything in it
    • Real EDI VAN provisioning
    • NetSuite write-back
    • Custom agent fleet
    • Quarterly business review
    • SLA + uptime guarantees
    Talk to enterprise

    No setup fee at Operator and Command · 90-day pilot satisfaction guarantee · Cancel anytime

    // Two doors. Pick one.

    OS or Pilot. Never both.

    The Clarity Pilot is a 6-week diagnostic for brands who want a human ops lead first. SupliiChain OS is the full platform. They do not stack. Pick the path that matches where you are right now.

    $1,997 once · 6 weeks

    Clarity Pilot

    If you need a human in the room first.

    • Fractional ops lead audits your stack
    • Spreadsheet-based diagnostic
    • Fixed-scope 6-week sprint
    • Useful before committing to OS
    See the Pilot

    $9,997/mo · ongoing

    SupliiChain OS

    If you're ready to replace the hire.

    • Full agentic platform
    • Runs ERP, WMS, OMS, Shipping
    • 8 agents on the board 24/7
    • Replaces a $340K headcount
    Request OS seat

    // Not ready yet

    Start with the Vault.

    Digital playbooks, SOP packs, and forecasting templates the OS is built on. Buy one to test the thinking before you install the platform.

    Phase 1 · 12 operator seats this quarter

    Install your ops team.

    Drop your details. We invite operators in order of fit. No card. No contract until you see the console running on your own data.

    No card. We invite operators in order of fit.

    We never share your email. Unsubscribe in one click.