// 3PL & Fulfillment Triage
Late ships, mis-picks, hidden invoice line items, and zero accountability. We install the SLA scorecard and invoice-reconciliation agents that hold your 3PL to the contract.
// The symptoms we hear every week
3PL invoices arrive 4 weeks late with line items no one can map to a SKU.
Ship-time SLAs are missed but never penalized because nobody is watching daily.
Inventory counts at the 3PL, in Shopify, and in NetSuite never agree.
Pick accuracy drops below 99% and CX absorbs the chargebacks.
Hidden accessorial fees (storage, receiving, kitting) blow up your CPO.
Returns sit in receiving for weeks. Refunds get processed before the unit is back.
// The agents that own this
Fulfillment Agent
Watches every order. Flags SLA breaches before the retailer or your CX team does.
Inventory Agent
Reconciles NetSuite, Shopify, and 3PL counts on the hour. Logs every discrepancy.
Carrier Agent
Rate-shops every label, reroutes when SLAs slip, flags accessorial creep.
Returns Agent
Categorizes RMAs, flags refund-before-receipt risk, surfaces refurb candidates.
// Deeper reads
Run the 4-question diagnostic. See the dollar cost in 90 seconds.
Run the Diagnostic